Passport Seva allows easy, economical and clear processes
for delivery of passport appointment connected services appointment online.
Apart from making a national networked surroundings for
state officers, it aims to integrate with the state police for physical
verification of applicant’s particulars and antecedents and with Asian country
Post for delivery. Key aspects of the service transformation achieved by PSP square
measure as follows :
Increased Network : As extended arms of thirty seven RPO,
seventy seven PSK and sixteen PSLK square measure being established across the
country as a part of Passport Seva.
Anywhere Anytime Access : voters will submit their passport
applications and look for a rendezvous online through the online portal at
their convenience. The portal provides comprehensive and latest data on all
passport appointment and connected services. voters will arrange their visit to
the closest PSK by the appointment
online date/time, therefore avoiding long queues and inconvenience.
State of the Art Technology Infrastructure : Seva is
supported by progressive technology infrastructure that allows end-to-end
services to be delivered with increased security resembling the most effective
within the world. The photograph and bio-metrics of the candidates square
measure captured once they visit the PSK. Their passport applications and
supporting documents square measure digitized and hold on within the system for
additional process.
Improved Amenities : The PSK provides a world category
atmosphere. Amenities in each PSK embrace useful guides, data kiosks,
photocopying, food and liquid facilities, public booth, baby care, newspapers
and journals and tv in a very comfy cool waiting lounge. The Electronic Queue
Management System ensures the ‘first-in-first-out’ principle in application
process.
Call Centre & service : A multi-lingual centre in
operation in seventeen Indian languages allows voters to get passport service
connected data and receive updates regarding their application standing, around
the clock, seven days every week. associate degree e-mail based mostly
facilitate table conjointly provides data on services.
Integration with Police and Asian country Post : The PSP
network connects with the State Police across all the states and union
territories. The applicant’s information is shipped electronically for police
verification. PSP conjointly provides associate degree interface to Asian
country Post for pursuit delivery of passport to voters. Manage appointment and
programing the slot for Indian PSK
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